What are the major mistakes in this memo that led to workers’ misunderstanding? What are some of the techniques Joanne might follow

What are the major mistakes in this memo that led to workers’ misunderstanding? What are some of the techniques Joanne might follow

Memos are the primary means of in-house communication in US businesses. After reading
the case, answer the following questions: (Marks: 5)

  1. What are the major mistakes in this memo that led to workers’ misunderstanding?
  2. What are some of the techniques Joanne might follow to improve this memo?

Critical Thinking

  1. Describe a situation in your experience where the communication went wrong. Analyze
    that situation taking the following criteria into your consideration: (Marks: 5)
  • The type and the medium of communication
  • The communication barriers

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