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You are expected to analyze both firms using their strategy, different functional processes, their strengths and weaknesses

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You are expected to analyze both firms using their strategy, different functional processes, their strengths and weaknesses

service management research paper

Instruction

Purpose: To compare and contrast two service-firms in the ways they operate and compete.

– The firms can be private limited or public, large or small-sized organizations, local or global but should deliver or offer services to their customers.

– You are expected to analyze both firms using their strategy, different functional processes, their strengths and weaknesses, etc.

– Sources for your research should include reputable academic or practitioner journals, (validated) information available in public domain, on-site visits, and interviews with managers, employees, and customers.

Create classifications and then compare and contrast:

Topic: Verizon Wireless & T-Mobile

– compare and contrast Staffing policies (eg. Hiring, recruitment, compensations, training and development)

– research paper 3-4 pages.

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You are expected to analyze both firms using their strategy different functional processes their strengths and weaknesses

APA

1103 words