Miscommunication in a workplace

Part 1: Recall a time when there was a miscommunication with someone in a professional situation. Discuss what the communication issue was and what could have been done to communicate more effectively in that situation.

Part 2: Please share the following information: What company would you observe?. What site can you go to find the mission statement for that company?.

The articles are: Grosdidier, S, & Manvitz, D. (2007). Four ways we sink ourselves. (Cover Story). Firstline, 3(2) 14-20

Evolving Busser, D. (2012). The evolving workplace: New(and re-emerging) trends. T+D, 66(5) 44.

Wienclaw, R. A. (2008). Communications in the workplace.

Research Starters Business (Online Edition).