Professional memo style, address memo to the principal decision-maker in the case
Professional memo style, address memo to the principal decision-maker in the case (not the instructor).
Five headings (Problem/Solution, Problem Background, Basis of Recommendation, Recommendation, and Next Steps) should be included and each on a separate line.
Only use data/information provided in the case (no online or other sources may be used).
Memos that exceed the page limit or do not comply with the format guidelines will
have five points taken off.
Exhibits are required, should be referred to in the text, and should not contain content that belongs in the memo text itself. Two exhibits are necessary for full credit.
One exhibit must illustrate your SWOT analysis.(Strengths, weaknesses, opportunities, threats)
Exhibits should be created by YOU using data from the case —they should not be photocopies or reformatted replications of exhibits from the case.
Problem/Solution: Problem definition reflects a critical concern in the case and is relevant to the class and current topic being discussed. This is followed immediately by a brief solution overview. Remember to BLUF: Bottom, Line, Up, Front.*
Problem Background: Highlights the key factors causing the problem.
Basis of Recommendation: Key analysis from your SWOT that highlights the reasons for the problem and suggests the effectiveness of the solution.
Recommendation: Overview and highlights of the recommendation. Ensure that the recommendation and next steps comprehensively solve the defined problem.
Next Steps: These are specific, actionable statements that illustrate the how-to of the recommendation. Any aspect of your implementation strategy (4Ps) that needs to be altered should be discussed.
Exhibits: Impactful and support analysis/recommendation referenced in the text. One exhibit should illustrate your SWOT analysis — two or more exhibits required for full credit.
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