Describe the reasons for Disney’s adoption of ITIL.
Describe the reasons for Disney’s adoption of ITIL.Examine the results that were attained by Disney.Discuss the type of challenges a large organization such as Disney likely encountered during the ITIL implementation. How can these challenges be overcome? Discuss at least three reasons you believe Disney was successful in its ITIL adoption.ITIL is not the only IT Service Management (ITSM) methodology, compare and contrast ITIL, International Standard Organization ISO/IEC 20000, and Val IT with regard to whether Disney would have attained the same results with the ISO/IEC 20000 or Val IT framework.Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
We all know that Disney has always been an innovative and market leader and the recent integration of the ITIL can demonstrate this. Everyone will agree that Disney decided to adopt the ITIL system with the aim of maintaining and sustaining its competitiveness as the leading provider of the mass media………………………