Applying Quality Improvement Methods

Scenario Continued

Your CEO has informed you that the Hospital has been invited to appear on a local cable television news station to discuss the proposed QI plan and how it will be applied. You are instructed to create a presentation with narration to put on the television show.

Part 1:

You may use any presentation tool you want, but your narration must specifically discuss how the QI plan will be applied by giving examples.

Why are QI programs developed?

What use are they for healthcare facilities?

What potential use would your facility have for the QI plan?

PART 2:

You have been asked to present a narrated visual report for the CEO and Board of Directors on a video conference call to share your major findings and to discuss recommendations.

Competencies:

Describe different quality methods within healthcare.

Explain the basic models of quality improvement in healthcare.

Evaluate the role and importance of patient satisfaction.

Evaluate the role and importance of the patient experience.

Apply statistics to different quality methods in healthcare.

Apply quality improvement methods.

Instructions

Your narrated visual report should include the following:

Types of measurements that will be used.

Overall design of the survey.

Identifies who will lead the QI task force.

Identifies who should be on the task force.

Suggestions for implementing the results of the survey.

Your narrated visual report should be done using Microsoft PowerPoint, or any other presentation software of your choosing that also allows for narration to be added.