For the final assignment you will visit the restaurant of your choice and do a survey of the operations there. This can be any sort of
For the final assignment you will visit the restaurant of your choice and do a survey of the
operations there. This can be any sort of restaurant you choose, from the quick service places
like McDonalds or Wendy’s to a fine dining restaurant or anywhere in between. Visit the
restaurant on a busy night (like a Friday or Saturday evening) and observe the workflow. You
will also measure the time it takes the wait staff to get your food and that of others around you
so that you can do a statistical process control and several other measurements of service.
Use the following headings for your paper. There is no length requirement. However, I would
ask that you make sure you cover all of the topics thoroughly.
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