Paper describing the value of good communication with internal and external customers
strategic communication
Assignment:
Prepare and submit a 3 – 4 page paper discussing Scenario 1: The Angry Customer
Key concepts: length of words, acronyms, technical terms, jargon usage
Skills for the A+ Exam, page 17 – Discuss the reason for the correct response. How do these responses relate and impact IT?
Prepare and submit a 3 – 4 page paper describing the value of good communication with internal and external customers
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APA
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