What are the responsibilities of the administrator and department director in this situation?

What are the responsibilities of the administrator and department director in this situation?

Betty learned about the position change from a coworker who called to ask about the baby. Betty then called Joanne, cursed at her, and accused her of stealing her job. She called the hospital administrator and requested an appointment to talk to him about the unfair manner in which she had been treated and to request her full-time job back. The administrator called in Jean, the personnel director, and Jean’s supervisor. After listening to what had transpired and their comments about Betty’s attitude, the administrator asked to see Betty’s personnel file. According to the file, Betty had received satisfactory reviews from Kate, the supervisor prior to Jean. She had only one written warning in the file pertaining to a violation of the departmental dress code; she had come to work dressed in a revealing sundress.
Discussion Questions:
1. Who is at fault in this situation?
2. What solution can be proposed?
3. What are the responsibilities of the administrator and department director in this situation?
4. What are the ramifications of the Family Medical Leave Act, if any, on this case?

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